Employee Onboarding SOP

Purpose: To ensure new employees are properly introduced to SatCom Networks’ procedures, culture, and tools.

Procedure:

1. Welcome and Introduction

   • Provide a warm welcome and introduce the new employee to their team and other departments.
   • Assign a mentor or buddy for the initial onboarding period.

2. Training Schedule

   • Create an onboarding schedule covering company policies, SOPs, and relevant tools.
   • Include hands-on training for tools such as the ticketing system, inventory system, and communication channels.

3. Equipment and Account Setup

   • Provide necessary equipment (e.g., laptop, tools) and set up access to relevant systems and software.
   • Ensure the new employee receives an email address, ticketing system login, and access to project management tools.

4. Performance Check-Ins

   • Schedule regular check-ins during the first 90 days to address questions, provide feedback, and gauge progress.
   • Gather feedback from the new employee to identify any gaps in the onboarding process.