File Server Recovery (Redline Error)

Created by Kerryann Deebes, Modified on Fri, 4 Oct, 2024 at 4:14 PM by Kerryann Deebes

Below are the steps to rectify the redline error when reported.


Step1. 

Login to Giftland server via TeamViewer 


Step 2. 

Launch the Aloha Configuration Center and enter the credentials.

Note: Ensure the owner option is set to Corporate [1] in the dropdown.


Step 3. 

After logging in go to the Utilities tab>POS>Fileserver Recovery.





Step 4. 

Login to the cashier terminal via Teamviewer. In this case it will be term2 and verify that the redline error is no longer there.

Note. The screen should now look like this.

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