Waiting Date to Grind Error

Fixing the "Waiting for File to Grind" Issue on Aloha POS

Step 1: Access the Server Location

• Navigate to the C: Drive on the Server: Open 'This PC' or 'My Computer' on the server, go to the C: drive, and locate the bootdvr folder. This is typically part of the system files related to boot operations, but in the context of your instructions, it seems to be specific to your setup.

Step 2: Copy Files from a Previous Date

• Find a Previous Date Folder: Inside the bootdvr folder, look for a folder named with a previous date (not the current date where the issue is occurring).
• Copy Required Files: Copy both the GND30xxx file (xxx being a placeholder for specific numbers or characters) and the VER.dbf file from this previous date folder.
• Paste to the Affected Date Folder: Navigate to the folder corresponding to the date that is "waiting to grind" and paste the copied files here. This action is aimed at replacing or updating the files that might be causing the issue with the cashier terminal.

Step 3: Ensure Sale Reports Function

• Navigate to the Aloha Folder: Go back to the root of the C: drive, and find the Aloha folder. Within this folder, find and enter the bin folder.
• Open Command Prompt Here: Clear the address bar in the file explorer window while in the bin folder, type CMD, and press Enter. This opens a Command Prompt window at the current location.
• Run the Grind Command:In the Command Prompt window, type the grind command with the specific date that needs processing. For example, if you're processing the file for March 21, 2024, the command would be:

  bashCopy code
  grind.exe /date 20240321
  

Step 4: Verify Sales Report

• Log into Aloha CFC: After running the grind process, log into Aloha CFC (Centralized File Configuration), navigate to the reports tab, and then to the Aloha point of sale menu.
• Access Sales Summary: Go to the sales menu, then to sales, and finally summary. Select the date you've just processed to view the sales report.
• Check for Zero Amounts: If the report shows amounts as expected, the process was successful. If it shows zeros, you may need to repeat Step 3 with the correct date or ensure the files copied in Step 2 are correct and not corrupted.

Important Notes

• Backup Files: Always make sure to back up any files before copying, replacing, or deleting them in case you need to revert changes.
• Aloha POS Support: If you're unsure or the issue persists, it's best to contact Aloha POS support for specific guidance related to your setup and version of the software.

This process aims to manually process the files necessary for the cashier terminal to operate correctly and generate accurate sales reports.